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16 October 2009
DUCATI FULL FACTORY SUPPORT - EXTENDED!
Ducati just made your next motorcycle purchase decision easier by introducing "Full Factory Support," a zero-cost maintenance program. This summer ride with Ducati Factory Support, including no maintenance costs and the industry's most comprehensive warranty—24 months/unlimited mileage.
| Program Period: | June 4 - October 31, 2009 |
| Eligible Motorcycles: | All new 2008 and 2009 Ducati models |
| Where Available: | Participating authorized Ducati dealerships |
| Next Steps: | Click here to find a dealer near you or... |
*This program offered is for 12 months Zero-Cost Factory Scheduled Maintenance when you purchase any new, unused, street-legal MY 2008 and MY 2009 Ducati motorcycle retailed from June 4, 2009 through October 31, 2009. Offer valid only at participating Authorized Ducati Dealers in the United States and Canada. Visit www.ducatiusa.com for a complete list of participating Dealers. May not be combined with any other promotion offered by Ducati North America. Void where prohibited. This offer may be discontinued or extended without prior notice. Zero-Cost Factory Scheduled Maintenance offer valid only at participating Dealers for scheduled factory maintenance procedures for up to six months or 600 miles, whichever occurs first and twelve months or 7500 miles, whichever occurs first. No additional customer or dealer requested services are eligible. Zero-Cost Factory Scheduled Maintenance is non-transferable. Contact your participating Ducati dealer for details.
FREQUENTLY ASKED QUESTIONS
What models are eligible for the program?
All new 2008 and 2009 Ducati models purchased from June 4, 2009 to October 31, 2009 at participating dealerships.
How do I know I am signed up for the program?
Your dealer will have you sign an acknowledgment form and then register you online. An e-mail confirmation will be provided to you once the paperwork has been received by Ducati North America.
What services are covered under the program?
The Full Factory Support maintenance program covers the first two services as outlined in your owners manual and include:
Service 1: to be performed within 6 months of delivery date or 600 miles, whichever comes first.
Service 2: to be performed within 12 months of delivery date or 7,500 miles*, whichever comes first. To be eligible for the program, Service 2 service must be completed no later than 30 days within one year of the delivery date of your motorcycle.
*If you reach 7,500 miles within the first year you are also eligible for Service A (valve inspection) to be done in conjunction with the 2nd Service. See your owners manual for complete details.
What items are included in the services?
Service 1 includes the following maintenance operations:
- Change engine oil
- Change engine oil filter
- Check brake and clutch oil level
- Check chain tension, alignment and lubrication
- Check brake pads. Replace as needed
- Road test motorcycle
Service 2 includes the following maintenance operations:
- Change engine oil
- Change engine oil filter
- Check brake and clutch oil level
- Brake and clutch controls check and adjustment
- Check and lubricate starter/accelerator controls
- Tire pressure and wear check
- Check chain tension, alignment and lubrication
- Check brake pads. Replace as needed
- Check warning and instrument lighting
- Check and tighten engine to frame mounting nuts
- Check side stand
- Check front wheel tightening nut
- Check rear wheel tightening nut
- Check external fuel line
- Check front fork oil and rear shock absorber for leaks
- Check front sprocket
- Lubrication and greasing at all required points
- Check battery and charging system
- Road test motorcycle
- General cleaning
- Check coolant level (4 valve models only)
- Check power fans and cooling circuit seals (4 valve models only)
- Change fuel filter (S4RS and S4R models only)
Ducati service intervals and required operations are related to both time and mileage. Note that if you reach 7,500 miles within the first year you are also eligible for Service A (valve inspection) to be done in conjunction with the 2nd Service. See your owners manual for complete details.
Can I have my second service done before 12 months?
Yes. Under the this program you can complete the 2nd service within 30 days of the 1-year anniversary of delivery of your motorcycle.
Note: The second service should be performed no later than 12 months or 7,500 miles, whichever comes first. If you reach 7,500 miles within the first year you are also eligible for Service A (valve inspection) to be done in conjunction with the 2nd Service. See your owners manual for complete details.
Where do I bring my motorcycle for service?
You can bring your motorcycle to any authorized Ducati dealer participating in the program. The list of participating dealers can be found below.
How do I claim the cost of the services?
Simply schedule your services with your participating dealer and they will handle the details.
How do I know if my dealer is participating?
The list of participating dealers can be found below.
UNITED STATES
ALABAMA
ALASKA
ARKANSAS
Ducati Little Rock
710 Jones St, Suite A
Little Rock, AR 72205
501-374-4269
www.bmwmclr.com
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ARIZONA
CALIFORNIA
A&S Ducati
1125 Orlando Ave
Roseville, CA 95661
916-726-7334
www.ascycles.com
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Ace Motorsports
1931 Market St
Concord, CA 94520
925-969-7818
www.eastbayace.com
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Beverly Hills Ducati
428 N La Cienega Blvd
Los Angeles, CA 90048
310-360-0916
www.bhducati.com
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Bert's Motorcycle Mall
1151 N Azusa Ave
Covina, CA 91722
626-974-6600
www.bertsmegamall.com
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Del Amo Motorsports
2500 Marine Ave
Redondo Beach, CA 90278
310-220-2223
www.delamo-motorsports.com
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Ducati Newport Beach
1601 Newport Boulevard
Costa Mesa, CA 92627
949-706-1616
www.ducatinewportbeach.com
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Ducati of Santa Barbara
320 W Carrillo St
Santa Barbara, CA 93101
805-884-8443
www.ducatiofsb.com
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Good Times Motorsports
4727 Auburn Blvd
Sacramento, CA 95841
916-344-2141
www.sacramentomotorcycles.com
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GP Motorcycles
1606 G St
San Diego, CA 92101
619-233-4762
www.gpmotorcycles.com
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Hattar Motorsports
601 Francisco Blvd E
San Rafael, CA 94901
415-456-3345
www.hattarmoto.com
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Honda Peninsula
1289 W El Camino Real
Sunnyvale, CA 94087
408-245-7840
www.hondapeninsula.com
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Modesto Ducati
1408 N Carpenter Rd
Modesto, CA 95351
209-578-1330
www.ducatimodesto.com
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Monterey Peninsula Sports Center
1020 Auto Center Pkwy
Seaside, CA 93955
888-286-4890
www.sports-center.com
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Moto Forza
572 N Tulip St
Escondido, CA 92025
760-746-6001
www.moto-forza.com
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Moto Italiano Santa Cruz
200 Kennedy Dr
Capitola, CA 95010
831-476-3663
www.motoitaliano.com
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Munroe Motors
412 Valencia St
San Francisco, CA 94103
415-626-3496
www.munroemotors.com
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Pro-Italia Los Angeles
3319 N Verdugo Rd
Glendale, CA 91208
818-249-5707
www.proitalia.com
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Southern California Ducati
515 W Lambert Rd
Brea, CA 92821
714-256-6700
www.socalducati.com
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Spectrum Motorsports
51A Auto Center Dr
Irvine, CA 92618
949-951-3611
spectrum-motorsports.com
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Wilson's Motorcycles
443 Broadway
Fresno, CA 93721
559-237-0215
www.wilsonsmc.com
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COLORADO
CONNECTICUT
FLORIDA
Daytona Ducati
1647 N US Hwy 1
Ormond Beach, FL 32174
386-271-1981
www.arlennessdaytona.com
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D&D Cycles, Inc.
2400 Fernwood St
Pensacola, FL 32505
850-456-0354
www.danddcycles.com
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Ducati Fort Myers
16090 S Tamiami Trl
Fort Myers, FL 33908
239-481-8100
www.gcmotorcycles.com
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DUCATIMIAMI
2001 NW 167th St
Opa Locka, FL 33056
305-625-2453
www.ducatimiami.com
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Euro Cycles of Tampa Bay
8509 Gunn Hwy
Odessa, FL 33556
813-926-9937
www.bmwrides.com
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Florida Motorsports
2463 Greer Rd
Tallahassee, FL 32308
850-575-0305
www.floridamotorsports.com
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Florida Sports Cycle & Marine
3100 SE Carnivale Ct
Stuart, FL 34994
772-287-1850
www.floridasportscycleandmarine.com
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MelilliMoto
8260 SE 58th Ave
Ocala, FL 34480
352-307-0299
www.melillimoto.com
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Orange Park Powersports
1510 Wells Road
Orange Park, FL 32073
904-269-2121
www.orangeparkps.com
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Pure Ducati
1880 S. Federal Hwy.
Fort Lauderdale, FL 33316
954-343-6074
www.pure-ducati.com
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Ridenow Powersports Longwood
855 N Hwy 17-92
Longwood, FL 32750
407-695-4900
www.ridenow.com
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GEORGIA
Atlanta Motor World
1275 Upper Hembree Rd
Roswell, GA 30076
770-664-0820
www.atlantamotorworld.com
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Motorcycles of Atlanta
1750 Cobb Parkway South
Marietta, GA 30060
770-984-9844
www.bmwma.com
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NPR Ducati
1461 Greensboro Hwy
Watkinsville, GA 30677
706-310-0002
www.nprducati.com
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HAWAII
ILLINOIS
Chicago Cycle, Inc.
3450 W Touhy Ave
Skokie, IL 60712
847-763-6900
www.chicagocycle.com
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Hall's Ducati-Husqvarna
3801 N Dirksen Pkwy
Springfield, IL 62707
217-789-0107
www.halls-cycles.com
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Motor Cycle Center
518 W St Charles Rd
Villa Park, IL 60181
630-782-2010
www.teammcc.com
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INDIANA
Ducati Indianapolis
4629 Northwestern Dr
Zionsville, IN 46077
317-337-1098
www.indyducati.com
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IOWA
KANSAS
Letko Cycles
8166 Monticello Terr
Shawnee, KS 66227
913-334-2410
www.letko.com
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KENTUCKY
LOUISIANA
MAINE
MARYLAND
Battley Cycles
7830 Air Park Rd
Gaithersburg, MD 20879
301-948-4581
www.battley.com
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Speed's Cycles
5820 Washington Blvd
Elkridge, MD 21075
410-379-0106
www.speedscycle.com
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MASSACHUSETTS
MICHIGAN
MINNESOTA
MISSOURI
MONTANA
NORTH CAROLINA
NEBRASKA
NEVADA
NEW HAMPSHIRE
NEW JERSEY
NEW MEXICO
NEW YORK
OHIO
OKLAHOMA
Ducati Oklahoma
417 Hudiburg Circle
Oklahoma City, OK 73108
405-943-2691
www.ducatiok.com
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OREGON
PENNSYLVANIA
European Motorcycles of Pittsburgh
10269 Perry Hwy
Wexford, PA 15090
724-934-4269
www.ducatipgh.com
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Fast by Ferracci
1901 Davisville Rd
Willow Grove, PA 19090
215-657-1276
www.ferracci.com
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Kissell Motorsports
1445 W College Ave.
State College, PA 16801
814-861-7890
www.kissellmotorsports.com
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Koup's Cycle Shop
189 N Harrisburg St
Harrisburg, PA 17113
717-939-7182
www.koups.com
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Martin EuroSports
303 S 3rd St
Coopersburg, PA 18036
610-282-9300
www.eurosports.net
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North American Warhorse
1000 Dunham Dr
Dunmore, PA 18512
570-346-2453
www.nawarhorse.com
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PUERTO RICO
Ducati de Puerto Rico
Ave Baldorioty De Castro
100 Km 10.3 Marginal Los Angeles
Carolina, PR 00979
787-791-1887
www.ducatipr.com
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RHODE ISLAND
SOUTH CAROLINA
TENNESSEE
Bloodworth Motorcycles
288 White Bridge Pike
Nashville, TN 37209
615-321-3311
www.bloodmotor.com
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TEXAS
Advanced Motorsports Ducati Alvarado
11550 E FM 917
Alvarado, TX 76009
817-790-0200
www.advancedmotorsports.com
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Advanced Motorsports Ducati Dallas
1318 N Industrial Blvd
Dallas, TX 75207
214-466-6540
www.advancedmotorsports.com
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Ducati Rio Grande Valley
711 Nola Ave
McAllen, TX 78504
956-687-6686
www.ducatirgv.com
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European Cycle Sports
900 Ave K, Suite 100
Plano, TX 75074
972-881-0774
www.europeancyclesports.com
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Eurosport Cycle
3100 Airport Fwy
Fort Worth, TX 76111
817-838-8135
www.eurosportcycle.com
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Eximport Cycles
7250 SW Fwy
Houston, TX 77037
713-995-7494
www.eximport.com
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K.C. International Motorsports
23011 IH10 West
San Antonio, TX, 78257
210-764-9990
www.kc-international.com
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Mototek-Ducati Austin
812 E Braker Ln
Austin, TX 78753
512-236-8822
www.motoaustin.com
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Mr. Motorcycle
6020 Gateway Blvd E
El Paso, TX 79905
915-779-8500
mrmotorcycle.net
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Northwest Honda
10102 North Freeway
Houston, TX 77037
281-447-3476
www.lunsfordshonda.com
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Ducati of Waco
1524 S I-35
Waco, TX 76706
254-757-2453
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UTAH
VIRGINIA
Coleman Powersports
14105 Telegraph Rd
Woodbridge, VA 22192
703-497-1500
www.wherethepoweris.com
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Coleman Powersports-Falls Chruch
435 S Washington
Falls Church, VA 22046
703-237-3400
www.wherethepoweris.com
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Duc Pond Motosport
663 N Loudoun St
Winchester, VA 22601
540-667-3498
www.ducpond.com
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Redline Performance Motorsports
7331 George Washington Memorial Hwy
Yorktown, VA 23692
757-989-5000
www.redlinemotors.com
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WASHINGTON
WISCONSIN
CANADA
ALBERTA
BRITISH COLUMBIA
MANITOBA
NEW BRUNSWICK
ONTARIO
QUEBEC
SASKATCHEWAN
Thunder City Power & Leisure
1250 St John St
Regina, SK S4R 1R9
306-352-8697
www.thundercity.ca
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