Customer Service

This section is entirely dedicated to your needs and any kind of query you may have about Ducati. To make it easier for you to find your way around, we have created a list of the most frequently asked questions, divided into subject areas, along with their answers.

We hope you enjoy the site!

If you haven't found the answer to your question please contact us directly.
Our staff is at your full disposal from Monday through Friday from 9AM to 1PM and from 2PM till 6PM Italian Time.

You may contact us through the Universal International Toll Free Number* 00800 00 382284
The number is easy to memorize since it is the word "Ducati" as typed on your phone:

00800 00 382284
00800 00 DUCATI

If you haven't found the answer to your question, you can contact us directly by filling in the contact form.

* The call is free from both fixed and mobile phones. Some providers may block by default this type of calls or apply a per minute surcharge to the caller.
This service is not available when calling from Ireland.

Can't find the answer your're looking for?

If you haven't found the answer to your question please contact us directly. Our staff is at your full disposal from Monday through Friday from 9AM to 1PM and from 2PM till 6PM Italian Time.

00800 00 382284 

Fill the Contact Form