Ducati Card Assistance, with its mixed formula, manages and resolves any problems in the event of breakdown, accident or incorrect refueling. 
In fact, it includes roadside assistance services such as:

• Roadside Repair and Towing
• Transport of passengers following roadside assistance
• Return of passengers or continuance of the trip
• Recovery of the repaired or found Motor Vehicle
• Return of the Motor Vehicle from Abroad
• Search and forwarding of spare parts Abroad
• Hotel expenses
• Recovery of the Motor Vehicle when off a roadway - in case of accident
• Posting of bail or deposit abroad
• Replacement Car (only for Multistrada V4 in Europe)

The details of the service are described in the documents available at the links below.

If phone numbers are temporarily inactive due to a malfunction to telephone lines, the Beneficiary may call the number of ACI Global Servizi Operations Centre in Italy: +39-02 66165610. Similarly, if the coverage provided in the Agreement should extend to other countries of the European Union after the printing of this booklet, the number to request Assistance remains the ACI Global Servizi Operations Centre number in Italy:
+39-02 66165610. 

²WARNING - ROADSIDE ASSISTANCE ON ITALIAN MOTORWAYS
On motorways in Italy, the Beneficiary may request the tow truck by using the emergency call boxes. In these cases:

• if an assistance/tow truck having an agreement with the ItalianOperations Centre services the vehicle, the Beneficiary will not be charged as long as he/she informs the Operations Centre in Italy while servicing is taking place;
• however, if a tow truck without an agreement with the Italian Operations Centre services the vehicle, the Beneficiary will be reimbursed for the charges for the towing/repair, on the condition that the Beneficiary informs the Operations Centre in Italy while servicing is taking place and submits to the Operations Centre the original copy of all documentation justifying the servicing.

All Ducati customers who have purchased the motorcycle from the Ducati sales network in the following countries are covered by these services: Androrra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, France (including Croatia, roads open to ordinary traffic) Fyrom (the former Yugoslav Republic of Macedonia), Germany, Gibraltar, Greece, Hungary, Ireland, Iceland, Italy (including San Marino and Vatican), Latvia, Lithuania, Luxembourg, Malta, Montenegro, Netherlands, Norway , Poland, Portugal, Principality of Monaco, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine, United Kingdom, USA / Canada* (* limited to the roadside assistance and towing service only, recovery of the motor vehicle off the road in case of breakdown and only within the USA / Canada territory)

Note: In order to facilitate the customer in any roadside assistance request, Ducati has entered the telephone number to call in the event of a request for assistance on the back of the Ducati Card available in its digital garage in the MyDucati reserved area.